How to 'stop' a backup?

Support and Discussion General Discussion
1

I’m attempting to back up two larger sites. Both of which seem to have stalled. How can I stop the backup so I can attempt to back them up again? When I’m in the panel, it just says that it’s currently backing up, but my system usage is 0% and I don’t see any backup process running. I’ve rebooted the server and still comes back as backing up.

On another note, since these are larger sites. Is there a size limit for backup? Seems to be having issues with my larger sites. Smaller ones worked just fine.

2

Hello @zshen

I will look into this and have a patch ready soon.

You can join the discord server from right left corner to get an update as soon as the patch is ready.

Regards

3

How much is the account size, and how many databases this account had (and their sizes) if you have this information it can be useful.

Regards

4

Hello same problem here, how can I apply this patch? thank you

5

2020 and still an issue here… Amazing. 3 years to still not fix this?

6

rm -f /home/example.com/backup/status

Then you can restart the backup.

Also kill any backup process (if running)

ps aux | grep backup

Then note down process IDs of backup process and kill using

kill -9

7

Solution: Delete status and backupfilename from backup folder and warning has gone.