Dear Customer,
A support ticket has been created in our system on your behalf. Here is the ticket summary:
We generated our server using the server image CyberPanel.
cyberpanel.willnet.biz
207.148.109.94
Then we added a web site and an FTP user.
However, the FTP user did not succeed in logging in.
The FTP user on the FTP server, PureFTPd, is stored in MySQL,
If the password string stored in MySQL (which should be a hash of the plaintext password) is used as the password, the login succeeded.
Domain will001.willnet.biz
FTP user fukuhara_will001
Password *u%8nshz+2nO-M8h
Password hash stored in MySQL: 36233c41be78408b978e7a8f7aad687f
How to retrieve
mysql -u cyberpanel -p cyberpanel
Enter password: # mysql -u cyberpanel -p cyberpanel
MariaDB [cyberpanel]> select Password from users where User like ‘fukuhara_will001’;
±---------------------------------+
| Password |
±---------------------------------+
| 36233c41be78408b978e7a8f7aad687f |
±---------------------------------+
MariaDB [cyberpanel]>
If I use this “36233c41be78408b978e7a8f7aad687f” as the password as is, the login succeeded.
However, this string should be treated as a hash.
Do I need to do anything?