CyberPanel Ubuntu Bug Reports

CyberPanel Project Bug Report
21

You are not authorized to access this resource. For Tuning, server status and firewall after upgrade to 1.7.5

22

Provider: Vultr

System: Ubuntu 18.04

OLS or Enterprise?
OLS

Installing from official server or mirror server?
official

Replace JS/CSS files to JS Delivr?
yes

Install Memcached extension for PHP?
yes

Install LiteSpeed Memcached?
yes

Install Memcached?
yes

Install Redis extension for PHP?
yes

Install Redis?
yes

Problem:

  1. error when opening phpmyadmin error “json extension is missing
  2. opening rainloop curl & json extension is missing
  3. installing wordpress is successful but no wordpress files are downloaded

why did I install cyberpanel on digitalocean successfully by using one-click install

23
Provider: Vultr

System: Ubuntu 18.04

OLS or Enterprise?
OLS

Installing from official server or mirror server?
official

Replace JS/CSS files to JS Delivr?
yes

Install Memcached extension for PHP?
yes

Install LiteSpeed Memcached?
yes

Install Memcached?
yes

Install Redis extension for PHP?
yes

Install Redis?
yes

Problem:

  1. error when opening phpmyadmin error “json extension is missing
  2. opening rainloop curl & json extension is missing
  3. installing wordpress is successful but no wordpress files are downloaded

why did I install cyberpanel on digitalocean successfully by using one-click install

You mean that on Vultr you are having issues but DO One-click image worked for you?

24

provider: Vultr
Ubuntu 18.04
wordpress one click installation does not work!
webmail does not work!
When I try to install wordpress by myself something going wrong!!

25

Ubuntu 18.04

Installation seems fine, panel loads ok, able to transfer remote backup and restore

However website module gives 500 error

No issue on centos7.6

26
Provider: Vultr

System: Ubuntu 18.04

OLS or Enterprise?
OLS

Installing from official server or mirror server?
official

Replace JS/CSS files to JS Delivr?
yes

Install Memcached extension for PHP?
yes

Install LiteSpeed Memcached?
yes

Install Memcached?
yes

Install Redis extension for PHP?
yes

Install Redis?
yes

Problem:

  1. error when opening phpmyadmin error “json extension is missing
  2. opening rainloop curl & json extension is missing
  3. installing wordpress is successful but no wordpress files are downloaded

why did I install cyberpanel on digitalocean successfully by using one-click install

You mean that on Vultr you are having issues but DO One-click image worked for you?

onelick install app in DO no problem.
I tried install on the local computer the result is the same, what’s wrong?

27

filemanager is not working also

28

I can’t install packages required for Containerization function.
LOG when press Install Button:

sudo: unable to resolve host instance-1
sudo: yum: command not found
sudo: unable to resolve host instance-1
Failed to enable unit: Unit file cgconfig.service does not exist.
sudo: unable to resolve host instance-1
Failed to enable unit: Unit file cgred.service does not exist.
Packages successfully installed.[200]

It said successful but not works.
GCP
Ubuntu 18 LTS
LiteSpeed Ent.
CyberPanel 1.8.1

29

Containerization is currently only available on CentOS. We will port it to Ubuntu soon.

30

Provider: Hetzner
System: Ubuntu 18.04
Installation option:
OLS or Enterprise? OLS
Installing from official server or mirror server? official
Replace JS/CSS files to JS Delivr? >YES
Install Memcached extension for PHP? YES
Install LiteSpeed Memcached? yes
Install Memcached? YES
Install Redis extension for PHP? yes
Install Redis? yes

Problem:
during install i got multiple errors “cannot install whell on …”

When I try to install composer , it fails and show error message json extension is missing.
Install log at cyberpanel 18.1- ubuntu 18 - install \ error log · GitHub

31

I tried to install cyberpanel on ubuntu 18.04(version desktop), but it is faill.
So I want to ask:
Can I install cyperpanel on Ubuntu 18.04 (Ver desktop)?

32
Ubuntu 18.04

Installation seems fine, panel loads ok, able to transfer remote backup and restore

However website module gives 500 error

No issue on centos7.6

I am having this error too. When I click Manage website in CP, I get 500 error. Support is currently investigating.

33
Ubuntu 18.04

Installation seems fine, panel loads ok, able to transfer remote backup and restore

However website module gives 500 error

No issue on centos7.6

I am having this error too. When I click Manage website in CP, I get 500 error. Support is currently investigating.

Update from support:

I’ve identified this issue, it was a bug and I did a fix on your server. The fix is also being pushed globally, however we will find a better solution to this issue.

It was an issue while calculating disk/bw usage, you might not see correct disk/bw usage until this issue is permanently resolved.

New package is also pushed.

34

No request delivery notification has been received from LSAPI application, possible dead lock.

35

Cyberpanel has too many bugs !!! Litespeed bugs, CSF Failed to load, not installed, logs full of errors, buggy panel

36

So, have tried 18.04 and 18.10, both showing the same issue.

Setting up libdbd-mysql-perl (4.046-1) …
Setting up mariadb-client-10.1 (1:10.1.40-0ubuntu0.18.04.1) …
Setting up mariadb-server-10.1 (1:10.1.40-0ubuntu0.18.04.1) …
logger: socket /dev/log: Connection refused
logger: socket /dev/log: Connection refused
dpkg: error processing package mariadb-server-10.1 (–configure):
installed mariadb-server-10.1 package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of mariadb-server:
mariadb-server depends on mariadb-server-10.1 (>= 1:10.1.40-0ubuntu0.18.04.1); however:
Package mariadb-server-10.1 is not configured yet.

dpkg: error processing package mariadb-server (–configure):
dependency problems - leaving unconfigured
Processing triggers for libc-bin (2.27-3ubuntu1) …
Processing triggers for ureadahead (0.100.0-21) …
Processing triggers for systemd (237-3ubuntu10.23) …
Errors were encountered while processing:
mariadb-server-10.1
mariadb-server
E: Sub-process /usr/bin/dpkg returned an error code (1)

[02-19-21-Fri-Jun-2019] #########################################################################

[02-19-21-Fri-Jun-2019] Install MySQL failed, trying again, try number: 1

[02-19-21-Fri-Jun-2019] #########################################################################

Reading package lists… Done
Building dependency tree
Reading state information… Done
mariadb-server is already the newest version (1:10.1.40-0ubuntu0.18.04.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up mariadb-server-10.1 (1:10.1.40-0ubuntu0.18.04.1) …
logger: socket /dev/log: Connection refused
logger: socket /dev/log: Connection refused
dpkg: error processing package mariadb-server-10.1 (–configure):
installed mariadb-server-10.1 package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of mariadb-server:
mariadb-server depends on mariadb-server-10.1 (>= 1:10.1.40-0ubuntu0.18.04.1); however:
Package mariadb-server-10.1 is not configured yet.

dpkg: error processing package mariadb-server (–configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
mariadb-server-10.1
mariadb-server
E: Sub-process /usr/bin/dpkg returned an error code (1)

[02-19-22-Fri-Jun-2019] #########################################################################

[02-19-22-Fri-Jun-2019] Install MySQL failed, trying again, try number: 2

[02-19-22-Fri-Jun-2019] #########################################################################

Reading package lists… Done
Building dependency tree
Reading state information… Done
mariadb-server is already the newest version (1:10.1.40-0ubuntu0.18.04.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up mariadb-server-10.1 (1:10.1.40-0ubuntu0.18.04.1) …
logger: socket /dev/log: Connection refused
logger: socket /dev/log: Connection refused
dpkg: error processing package mariadb-server-10.1 (–configure):
installed mariadb-server-10.1 package post-installation script subprocess returned error exit status 1
dpkg: dependency problems prevent configuration of mariadb-server:
mariadb-server depends on mariadb-server-10.1 (>= 1:10.1.40-0ubuntu0.18.04.1); however:
Package mariadb-server-10.1 is not configured yet.

dpkg: error processing package mariadb-server (–configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
mariadb-server-10.1
mariadb-server
E: Sub-process /usr/bin/dpkg returned an error code (1)

[02-19-22-Fri-Jun-2019] #########################################################################

[02-19-22-Fri-Jun-2019] Install MySQL failed, trying again, try number: 3

[02-19-22-Fri-Jun-2019] #########################################################################

[02-19-22-Fri-Jun-2019] #########################################################################

[02-19-22-Fri-Jun-2019] [ERROR] We are not able to Install MySQL return code: 100. Fatal error, see /var/log/installLogs.txt for full details [installMySQL]

[02-19-22-Fri-Jun-2019] #########################################################################

Something went wrong…

37

Provider: Vultr

System: OpenLightSpeed 1-click app on Ubuntu 18.04 (Also tried unsuccessfully OpenLightSpeed 1-Click App running on Centos 7)

Installation options:

OLS or Enterprise?
OLS

Installing from official server or mirror server?
official(?) - Cloud Compute > Application > OpenLightSpeed

Install CyberPanel, option 1

Install CyberPanel with OpenLightSpeed, option 1

Do you wish to install Memcached extension and backend?
Yes

Do you wish to install Redis extension and backend?
Yes

Problem:

Job for mariadb.service failed because a timeout was exceeded.
See “systemctl status mariadb.service” and “journalctl -xe” for details.
Running systemctl start mysql failed. Running again, try number 1
[ERROR] We are not able to run systemctl start mysql return code: 1. Fatal error, see /var/log/installLogs.txt for full details.

Also, I also tried manually installing MariaDB: “apt-get install mariadb-server php7.2-mysql” since it seemed like the issue was with the installation of MariaDB and the same issue occurred during that installation process, i.e.

Job for mariadb.service failed because a timeout was exceeded.
See “systemctl status mariadb.service” and “journalctl -xe” for details.
…
ERROR 2002 (HY000): Can’t connect to local MySQL server through socket ‘/var/run/mysqld/mysqld.sock’ (2 “No such file or directory”)

Apparently the OpenLightSpeed 1-click application on Vultr comes packaged with mysql-server v5.7 and at some point during the (doomed) installation of CyberPanel users get this message in a window with a pink background directly in the terminal:

“The old data directory will be saved at new location. A file named /var/lib/mysql/debian-.flag exists on this system. The number indicates a database binary format version that cannot automatically be upgraded (or downgraded). Therefore the previous data directory will be renamed to /var/lib/mysql- and a new data directory will be initialized at /var/lib/mysql. Please manually export/import your data (e.g. with mysqldump) if needed. -Ok-”

38

UPDATE ON POST ABOVE:
I tried to see how it would go if I manually created a fresh server running Ubuntu 18.04 without the OpenLightSpeed 1-application package. Instead, I manually installed following the instructions at How to Install WordPress with OpenLiteSpeed on Ubuntu 18.04 - RoseHosting up to the step “Once the installation is complete, you can start the OpenLiteSpeed service” (attempting systemctl status lsws threw me an error message so I ignored and forged ahead). I confirmed I was able to see the OpenLightSpeed startup on my ip and then I attempted to install CyberPanel. I think I got farther then before but I could tell the server was having a time with the installation process (a few red error blocks, yellow deprecation and warning blocks, and too many failures to list but the process went on - maybe it was just testing for different configurations?) But this ultimately killed it:

Running: pip install --ignore-installed -r /usr/local/CyberCP/requirments.txt
DEPRECATION: Python 2.7 will reach the end of its life on January 1st, 2020. Please upgrade your Python as Python 2.7 won’t be maintained after that date. A future version of pip will drop support for Python 2.7. More details about Python 2 support in pip, can be found at Release process - pip documentation v23.0.dev0
WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by ‘NewConnectionError(’<pip._vendor.urllib3.connection.VerifiedHTTPSConnection object at 0x7f6a8b504390>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution’,)': /simple/acme/
ERROR: Could not find a version that satisfies the requirement acme==0.21.1 (from -r /usr/local/CyberCP/requirments.txt (line 1)) (from versions: none)
ERROR: No matching distribution found for acme==0.21.1 (from -r /usr/local/CyberCP/requirments.txt (line 1))
[ERROR] We are not able to run pip install --ignore-installed -r /usr/local/CyberCP/requirments.txt return code: 1. Fatal error, see /var/log/installLogs.txt for full details.
Oops, something went wrong…

…And just for good measure it broke my OpenLightSpeed configuration as well…

39

Failed to establish a new connection: [Errno -3] Temporary failure in name resolution’

please check your pip repo and DNS resolv

40

I identified there was a bug in installation , please reinstall a clean system and try again , it should work now.