Can't send out email using cyberpanel rainloop

MB

Max Basu May 17, 2022 #1

Whenever I click on send, I get the error “can’t send message” https://i.imgur.com/8jyRmxM.png

Please help

sh

shoaibkk May 17, 2022 #2

attach your server with platform request for email debuger and reset,

MB

Max Basu May 17, 2022 #3

Can you please elaborate a little bit more? I am using vps from ovh.

NK

Nitesh Kunnath May 17, 2022 #4

Just enable API access within cyberpanel (under menu “users”), for admin.
Then visit cyberpanel cloud
connect your server there.

Select the email debugger option there and reset the mailserver which will fix your issues.

MB

Max Basu May 18, 2022 #5

Getting this error when accessing email debugger. Please advise.

MK

Mirza Khadnezar S [sick] May 18, 2022 #6

have you set this :

server hostname
server dns
dkim
recheck the MX record
go to mail section and see if there is any red notice that ask you to klik [FIX]

NK

Nitesh Kunnath May 21, 2022 #7

Please raise a ticket there requesting to enable the email debugger for your account and it will be enabled. Then you can reset your mailserver.