Can't send out email using cyberpanel rainloop

maxb · May 17, 2022, 7:15am

Whenever I click on send, I get the error “can’t send message” https://i.imgur.com/8jyRmxM.png

Please help

shoaibkk · May 17, 2022, 7:49am

attach your server with platform request for email debuger and reset,

maxb · May 17, 2022, 3:55pm

Can you please elaborate a little bit more? I am using vps from ovh.

die2mrw007 · May 17, 2022, 4:15pm

Just enable API access within cyberpanel (under menu “users”), for admin.
Then visit cyberpanel cloud
connect your server there.

Select the email debugger option there and reset the mailserver which will fix your issues.

maxb · May 18, 2022, 12:53pm

Getting this error when accessing email debugger. Please advise.

MyIDKaTePe · May 18, 2022, 1:22pm

have you set this :

server hostname
server dns
dkim
recheck the MX record
go to mail section and see if there is any red notice that ask you to klik [FIX]

die2mrw007 · May 21, 2022, 10:44am

Please raise a ticket there requesting to enable the email debugger for your account and it will be enabled. Then you can reset your mailserver.