Cannot install Mautic

Hello, I think there’s something wrong with my CyberPanel installation.

I’ve been having problems with WordPress sites, and now I’m trying to install Mautic through the CyberPanel installer.

It’s giving me this error:

image1314×296 7.99 KB

Yet I’ve re-created the client, set up a different package, etc.

There is no database right now.

I’ve also been having some issues with my WordPress sites, the other thread can be seen here: WordPress issue - #2 by quoviz_dev

Thanks

Hello @gabrielseo Happy you are here

As the error states the database quota limit has been reached. Adjust the website’s package or remove any unnecessary databases for said website.

I set it to unlimited databases, and even tried creating package with everything set to unlimited and assigning it to this website. It is still saying the same thing.

I even tried deleting the website and creating it again inside CyberPanel from the list of websites.

Run the command touch /usr/local/CyberCP/debug for detailed debug logs

1. retry installing mautic
2. tail --lines=50 /home/cyberpanel/error-logs.txt

Post the contents of home/cyberpanel/error-logs.txt here

Done, thank you for the steps.

Here is what it outputted:

image1247×284 51.4 KB

Kindly redo the steps. I updated the previous post.

Done, here is the output:

image1400×1044 230 KB

Apologies for not posting it in text, I’m using ProxMox and it doesn’t let me copy this stuff to clipboard.

What are the last 50 lines on https://SERVER_URL:8090/serverstatus/cyberCPMainLogFile?

Here is the output of that file:

[10.19.2022_09-02-10] Status Code: 200 for: http://www.luminouscityrp.com/.well-known/acme-challenge/luminouscityrp.com
[10.19.2022_09-02-10] Status Code: 200 for: http://luminouscityrp.com/.well-known/acme-challenge/luminouscityrp.com
[10.19.2022_09-02-22] /root/.acme.sh/acme.sh --issue -d luminouscityrp.com -d www.luminouscityrp.com --cert-file /etc/letsencrypt/live/luminouscityrp.com/cert.pem --key-file /etc/letsencrypt/live/luminouscityrp.com/privkey.pem --fullchain-file /etc/letsencrypt/live/luminouscityrp.com/fullchain.pem -w /usr/local/lsws/Example/html -k ec-256 --force --server letsencrypt
[10.19.2022_09-02-26] Successfully obtained SSL for: luminouscityrp.com and: www.luminouscityrp.com
[10.20.2022_13-43-01] ‘utf-8’ codec can’t decode byte 0xb9 in position 759: invalid start byte
[10.20.2022_13-43-10] ‘list’ object has no attribute ‘find’
[10.20.2022_13-43-33] ‘utf-8’ codec can’t decode byte 0xb0 in position 759: invalid start byte
[10.20.2022_13-43-41] ‘list’ object has no attribute ‘find’
[10.21.2022_00-00-09] [Errno 2] No such file or directory: ‘/home/cyberpanel/git’. [IncScheduler.git:90]
[10.21.2022_02-00-02] Running SSL Renew Utility
[10.21.2022_02-00-02] Checking SSL for localrankninja.com.
[10.21.2022_02-00-02] SSL exists for localrankninja.com. Checking if SSL will expire in 15 days…
[10.21.2022_02-00-02] SSL exists for localrankninja.com and is not ready to renew, skipping…
[10.21.2022_02-00-02] Checking SSL for localseoshuriken.com.
[10.21.2022_02-00-02] SSL exists for localseoshuriken.com. Checking if SSL will expire in 15 days…
[10.21.2022_02-00-02] SSL exists for localseoshuriken.com and is not ready to renew, skipping…
[10.21.2022_02-00-02] Checking SSL for contentshinobi.com.
[10.21.2022_02-00-02] SSL exists for contentshinobi.com. Checking if SSL will expire in 15 days…
[10.21.2022_02-00-02] SSL exists for contentshinobi.com and is not ready to renew, skipping…
[10.21.2022_02-00-02] Checking SSL for luminouscityrp.com.
[10.21.2022_02-00-02] SSL exists for luminouscityrp.com. Checking if SSL will expire in 15 days…
[10.21.2022_02-00-02] SSL exists for luminouscityrp.com and is not ready to renew, skipping…
[10.21.2022_02-00-02] Restarting mail services for them to see new SSL.
[10.22.2022_00-00-03] [Errno 2] No such file or directory: ‘/home/cyberpanel/git’. [IncScheduler.git:90]
[10.22.2022_02-00-02] Running SSL Renew Utility
[10.22.2022_02-00-02] Checking SSL for localrankninja.com.
[10.22.2022_02-00-02] SSL exists for localrankninja.com. Checking if SSL will expire in 15 days…
[10.22.2022_02-00-02] SSL exists for localrankninja.com and is not ready to renew, skipping…
[10.22.2022_02-00-02] Checking SSL for localseoshuriken.com.
[10.22.2022_02-00-02] SSL exists for localseoshuriken.com. Checking if SSL will expire in 15 days…
[10.22.2022_02-00-02] SSL exists for localseoshuriken.com and is not ready to renew, skipping…
[10.22.2022_02-00-02] Checking SSL for contentshinobi.com.
[10.22.2022_02-00-02] SSL exists for contentshinobi.com. Checking if SSL will expire in 15 days…
[10.22.2022_02-00-02] SSL exists for contentshinobi.com and is not ready to renew, skipping…
[10.22.2022_02-00-02] Checking SSL for luminouscityrp.com.
[10.22.2022_02-00-02] SSL exists for luminouscityrp.com. Checking if SSL will expire in 15 days…
[10.22.2022_02-00-02] SSL exists for luminouscityrp.com and is not ready to renew, skipping…
[10.22.2022_02-00-02] Restarting mail services for them to see new SSL.
[10.22.2022_08-31-52] ‘utf-8’ codec can’t decode byte 0x9d in position 753: invalid start byte
[10.22.2022_08-32-02] ‘list’ object has no attribute ‘find’
[10.22.2022_10-45-56] ‘list’ object has no attribute ‘find’
[10.22.2022_16-59-04] B+EdV+hNyGz09nweg++waJRjhGxtqMlrsudo chown -R cyberpanel:cyberpanel /home/cyberpanel
[10.22.2022_17-00-01] cat /home/localseoshuriken.com/logs/localseoshuriken.com.access_log
[10.22.2022_17-00-01] cat /home/contentshinobi.com/logs/contentshinobi.com.access_log
[10.22.2022_17-00-01] cat /home/localrankninja.com/logs/localrankninja.com.access_log
[10.22.2022_17-00-01] cat /home/luminouscityrp.com/logs/luminouscityrp.com.access_log
[10.22.2022_17-00-02] /usr/local/CyberCP/bin/python /usr/local/CyberCP/plogical/IncScheduler.py ‘30 Minutes’
[10.22.2022_17-00-02] /usr/local/CyberCP/bin/python /usr/local/CyberCP/plogical/IncScheduler.py ‘1 Hour’
[10.22.2022_17-01-15] B+EdV+hNyGz09nweg++waJRjhGxtqMlrsudo tail -50 /usr/local/lsws/logs/error.log
[10.22.2022_17-06-17] B+EdV+hNyGz09nweg++waJRjhGxtqMlrsudo chown -R cyberpanel:cyberpanel /home/cyberpanel

Unfortunately, the logs dont point us to the issue at hand. Try the following steps so that we can isolate the issue from Mautic:

1. Install Mautic on the website you preferred
2. If you get any PHP limitations troubleshoot any issues using this guide

Tell me if you have a working copy of Mautic. If you do then its a CyberP only related issue.

Okay will install it manually instead of using the installer inside CyberPanel.

I am worried it’s going to cause issues again and not work.

I’ve been all over, CloudFlare forums, Mautic forums, here…

Pretty convinced it’s CyberPanel since that’s the common denominator, but will have to wait and see. Will update here if there are issues.

Note this - I advice my users not to use PHP8 for anything.It’s not tried and tested in many applications and scenarios. Please stick to PHP7.3-7.4

Noted, thanks. Will do a manual install with PHP 7.4. I was using 8 before, and someone on Mautic forums brought up the PHP 8 thing, so that may be the culprit.