I make backups using CyberPanel’s tool, My backups are safe and stored correctly in /home/backup, but CyberPanel is not listing them for restore.
even after clearing cache, restarting services, and confirming correct permissions—this confirms the issue is a CyberPanel bug or a deeper problem with its backup detection logic. From the CyberPanel error logs, there is a relevant entry: “Domains matching query does not exist.. [179:prepMeta]” I re_assigned domain and restarting sevices still not make any changes.
When you create a backup, regardless of the directory you choose, it will be listed as /home/backup/dayname/backup.zip. So, you will still need to move it outside the /dayname directory if required.
Thanks for replying. The backups are in the home/sitename.com/backup directory. I created a new folder in home/backup, but I want to be able to copy the backup files outside of that folder.
Hellooo CyberPanel Team, knock knock! It’s been 3 days with no response. Is anyone available to assist, or are you still reviewing the issue?
It’s been 6 days without a proper solution to resolve this issue—looking for someone who can provide clear answers.!!!