Payed plan, no connect and no support or contact

I have to admit - I am not impressed

After paying money for addons and support, then receiving the purchase email, I have no addons, no panel connectivity, and least but not last, no support …

Your same email is used in our platform ?

@shoaibkk need your attention please.

thanks.

Can you please open a ticket at Platfrom for me if you already have just share id with me