CyberPanel Community

Web interface 503 error

PS
Paulo Sopa #1

hi there!
i’m running a digitalocean droplet ubuntu 22.04.4, cyberpanel updated to 2.3.5.
the web interface on port 8090 stopped working. i had some problems updating cyberpanel, but now its ok without any errors. I still have 503 error… have tried everything i found on internet, but nothing solves the problem…
i also noticed that i have inside /usr/local/ one CyberPanel folder and another one CyberCP: is it normal?
what can i do to solve this? all the sites are working properly, i think its just the web interface.
thanks a lot

7 replies
as
asfianda #3

I think has bug with the version 2.3.5 (latest version)
You can restart your server and it will running normal but the next day maybe will error like that again, so you restart your server again. This just help to make your site not down for a long time but not fix the problem.

Just wait their fix the problem, I see on the github, the latest version has an error check.

PS
Paulo Sopa #4

hi!
i followed this and i still didn’t manage to solve the error… anyone else with this problem? please help… thanks

sh
shoaibkk #5

please open a ticket and let me debug this

PS
Paulo Sopa #6

thank you for your reply!

how can i open a ticket? is it another topic in the forum?

thanks again

PS
Paulo Sopa #8

already payed the subscription but cannot create ticket for webserver support department!

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