Can receive emails but cannot send — CyberPanel Community

er

ere Aug. 28, 2023, 10:13 a.m. #1

I can send an email to my email address, but I cannot send an email to someone else through my email address

Although I sent an e-mail to https://www.mail-tester.com/, it does not come.
I tried everything roaming the internet but I couldn’t solve it please help

er

ere Aug. 28, 2023, 10:14 a.m. #2

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I can’t upload photos because I’m a new user

er

ere Aug. 28, 2023, 10:33 a.m. #3

@josephgodwinke any idea ?

jo

josephgodwinke Aug. 28, 2023, 2:41 p.m. #4

Welcome @null000 Happy you are here

You can receive emails but cannot send.

Go to https://SERVER_URL:8090/snappymail/?admin → Domains → click on your domain and post a screenshot of the SMTP/IMAP settings after clicking test

Post results here

er

ere Aug. 28, 2023, 3:06 p.m. #5

green lights up after test

er

ere Aug. 28, 2023, 3:17 p.m. #6

jo

josephgodwinke Aug. 28, 2023, 3:26 p.m. #7

Check your DNS records you have DKIM, DMARC and SPF TXT records ? Did you setup rDNS PTR record

er

ere Aug. 28, 2023, 3:47 p.m. #8

I also use hetzner, from there I made rdnsi to my own domain
also my mx records are correct I have 2 mx records as mail.domain.com domain.com

er

ere Aug. 28, 2023, 3:49 p.m. #9

I’m sorry I’m a bit secretive because I haven’t completed the site yet.

er

ere Aug. 28, 2023, 3:52 p.m. #10

er

ere Aug. 28, 2023, 7:28 p.m. #11

I think the problem is that my main domain is proxied, I thought it was enough to have only mail subdomain

I guess I can’t install my own webmail with the proxied feature turned on, right?

Ma

Master3395 Aug. 28, 2023, 8:13 p.m. #12

You have the same problem as me, I made a support ticket and am awaiting them to check.
Since all my settings on CloudFlare should be original.
I have a feeling that it has to be an update that caused this issue.

I can also get emails, but not send them to outlook.com.
I can send it to Gmail and other emails.

But DKIM is invalid and SMTP is invalid.
I checked my e-mail
info@newstargeted.com on this test page, and it says
“220 mail.newstargeted.com ESMTP Postfix” (Not SMTP)
https://www.checktls.com/TestReceiver