WARNING: I am not responsible if this breaks your system beyond recovery. Please backup your entire server before attempting this update.
OS: Ubuntu 20.04 LTS
Short Answer:
Upgrading ubuntu from 20.04 LTS to 22.04.2 LTS solved this issue for me.
Long Answer,
Upgrading Ubuntu broke my CyberPanel installation and I couldn’t access the admin panel via my public domain nor local IP, BUT all my domains were working just fine. OpenLiteSpeed and Database were also working fine.
HOW I SOLVED THIS ISSUE
- Upgrade Ubuntu
# sudo apt install update-manager-core
# sudo do-release-upgrade -d
- When prompted about obsolete packges, I selected [y] YES
Searching for obsolete software
Reading state information... Done
Remove obsolete packages?
41 packages are going to be removed.
Continue [yN] Details [d]
-
After completion, I restarted the server. When I tried to access CyberPanel, I would get a 503 Error or nothing at all until it timed out.
-
I ran the CyberPanel upgrade script in attempt to fix potential broken packages that were necessary for CyberPanel to work but the OS might have removed in step #2 above.
# sh <(curl https://raw.githubusercontent.com/usmannasir/cyberpanel/stable/preUpgrade.sh || wget -O - https://raw.githubusercontent.com/usmannasir/cyberpanel/stable/preUpgrade.sh)
- This threw a error relating to python.
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
Python path configuration:
PYTHONHOME = (not set)
PYTHONPATH = (not set)
program name = 'python3'
isolated = 0
environment = 1
user site = 1
import site = 1
sys._base_executable = '/usr/bin/python3'
sys.base_prefix = '/usr'
sys.base_exec_prefix = '/usr'
sys.executable = '/usr/bin/python3'
sys.prefix = '/usr'
sys.exec_prefix = '/usr'
sys.path = [
'/usr/lib/python38.zip',
'/usr/lib/python3.8',
'/usr/lib/lib-dynload',
]
Fatal Python error: init_fs_encoding: failed to get the Python codec of the filesystem encoding
Python runtime state: core initialized
ModuleNotFoundError: No module named 'encodings'
- I purged python, which broke my system even more.
# sudo apt purge python*
# whereis python3
# sudo rm /usr/bin/python3 -r
# sudo rm /usr/lib/python3 -r
# sudo rm /etc/python3 -r
# sudo rm /usr/share/python3 -r
# sudo rm /usr/share/man/man1/python3.1.gz
# sudo rm /usr/lib/python38.zip
# sudo rm /usr/lib/python3.8
# sudo rm /usr/lib/lib-dynload -r
- Then I reinstalled python. I purposely chose 3.8 because that was the version I believe CyberPanel was using before. I did try using the latest python (3.10) but that was not helping at all.
#sudo apt install python3.8 python3.8-dev
- Finally I ran the CyberPanel Upgrade script in #4 above again and it completed successfully.(I did get errors of bad packages during the process but I removed them via “apt remove package-name -y” and repeat this step until it was successful.)
No Restart required after step #8. I was able to access CyberPanel again and create a new FTP account for my domains/websites.
WARNING: I am not responsible if this breaks your system beyond recovery. Please backup your entire server before attempting this update.
