CyberPanel Community

Email SMTP Setting not working (forwarding)

CC
Carol Campbell #1
  1. I couldn’t find my server version. (it isn’t setup by me)
  2. Current Version:
    2
    Build:
    2
    Current Commit:
    53ca589b8a6c6db32b7c19730ced15c7f2647215
    Latest Version:
    2.3
    Latest Build:
    4
    Latest Commit:
    9f2c5d2078a3046f928e635d24bd1838e5f78ff2
    (I have this red note as well. Note: Latest commit does not match, please upgrade CyberPanel.)

I am having problem with email smtp forwarding, for some reason it isn’t working and I can access email debugging or anything to solve this problem.

here is my email logs:
Apr 29 12:35:03 localhost postfix[831187]: To disable backwards compatibility use “postconf compatibility_level=3.6” and “postfix reload”
Apr 29 12:35:03 localhost postfix/postfix-script[831193]: stopping the Postfix mail system
Apr 29 12:35:03 localhost postfix/master[828626]: terminating on signal 15
Apr 29 12:35:03 localhost postfix[831209]: Postfix is running with backwards-compatible default settings
Apr 29 12:35:03 localhost postfix[831209]: See Postfix Backwards-Compatibility Safety Net for details
Apr 29 12:35:03 localhost postfix[831209]: To disable backwards compatibility use “postconf compatibility_level=3.6” and “postfix reload”
Apr 29 12:35:03 localhost postfix/postfix-script[831267]: warning: symlink leaves directory: /etc/postfix/./cert.pem
Apr 29 12:35:03 localhost postfix/postfix-script[831270]: warning: symlink leaves directory: /etc/postfix/./key.pem
Apr 29 12:35:03 localhost postfix/postfix-script[831422]: warning: /var/spool/postfix/lib/x86_64-linux-gnu/libnssutil3.so and /lib/x86_64-linux-gnu/libnssutil3.so differ
Apr 29 12:35:03 localhost postfix/postfix-script[831424]: warning: /var/spool/postfix/lib/x86_64-linux-gnu/libnss3.so and /lib/x86_64-linux-gnu/libnss3.so differ
Apr 29 12:35:03 localhost postfix/postfix-script[831427]: warning: /var/spool/postfix/lib/x86_64-linux-gnu/libnss_systemd.so.2 and /lib/x86_64-linux-gnu/libnss_systemd.so.2 differ
Apr 29 12:35:03 localhost postfix/postfix-script[831434]: starting the Postfix mail system
Apr 29 12:35:03 localhost postfix/master[831436]: daemon started – version 3.6.4, configuration /etc/postfix
Apr 29 12:40:32 localhost postfix/smtpd[831661]: connect from unknown[87.121.221.81]
Apr 29 12:40:32 localhost postfix/smtpd[831661]: warning: SASL: Connect to private/auth failed: Connection refused
Apr 29 12:40:32 localhost postfix/smtpd[831661]: fatal: no SASL authentication mechanisms
Apr 29 12:40:33 localhost postfix/master[831436]: warning: process /usr/lib/postfix/sbin/smtpd pid 831661 exit status 1
Apr 29 12:40:33 localhost postfix/master[831436]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup – throttling
Apr 29 12:42:13 localhost postfix/anvil[831664]: statistics: max connection rate 1/60s for (smtp:87.121.221.81) at Apr 29 12:40:32
Apr 29 12:42:13 localhost postfix/anvil[831664]: statistics: max connection count 1 for (smtp:87.121.221.81) at Apr 29 12:40:32
Apr 29 12:42:13 localhost postfix/anvil[831664]: statistics: max cache size 1 at Apr 29 12:40:32
Apr 29 12:53:40 localhost postfix/smtpd[832142]: connect from unknown[87.121.221.81]
Apr 29 12:53:40 localhost postfix/smtpd[832142]: warning: SASL: Connect to private/auth failed: Connection refused
Apr 29 12:53:40 localhost postfix/smtpd[832142]: fatal: no SASL authentication mechanisms
Apr 29 12:53:41 localhost postfix/master[831436]: warning: process /usr/lib/postfix/sbin/smtpd pid 832142 exit status 1
Apr 29 12:53:41 localhost postfix/master[831436]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup – throttling
Apr 29 12:55:17 localhost postfix/smtpd[832251]: connect from unknown[194.55.224.228]
Apr 29 12:55:17 localhost postfix/smtpd[832251]: warning: SASL: Connect to private/auth failed: Connection refused
Apr 29 12:55:17 localhost postfix/smtpd[832251]: fatal: no SASL authentication mechanisms
Apr 29 12:55:18 localhost postfix/master[831436]: warning: process /usr/lib/postfix/sbin/smtpd pid 832251 exit status 1
Apr 29 12:55:18 localhost postfix/master[831436]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup – throttling
Apr 29 12:56:58 localhost postfix/anvil[832144]: statistics: max connection rate 1/60s for (smtp:87.121.221.81) at Apr 29 12:53:40
Apr 29 12:56:58 localhost postfix/anvil[832144]: statistics: max connection count 1 for (smtp:87.121.221.81) at Apr 29 12:53:40
Apr 29 12:56:58 localhost postfix/anvil[832144]: statistics: max cache size 1 at Apr 29 12:53:40
Apr 29 13:03:14 localhost postfix/smtpd[832647]: connect from unknown[185.225.74.200]
Apr 29 13:03:14 localhost postfix/smtpd[832647]: warning: SASL: Connect to private/auth failed: Connection refused
Apr 29 13:03:14 localhost postfix/smtpd[832647]: fatal: no SASL authentication mechanisms
Apr 29 13:03:15 localhost postfix/master[831436]: warning: process /usr/lib/postfix/sbin/smtpd pid 832647 exit status 1
Apr 29 13:03:15 localhost postfix/master[831436]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup – throttling
Apr 29 13:04:55 localhost postfix/anvil[832649]: statistics: max connection rate 1/60s for (smtp:185.225.74.200) at Apr 29 13:03:14
Apr 29 13:04:55 localhost postfix/anvil[832649]: statistics: max connection count 1 for (smtp:185.225.74.200) at Apr 29 13:03:14
Apr 29 13:04:55 localhost postfix/anvil[832649]: statistics: max cache size 1 at Apr 29 13:03:14
Apr 29 13:06:57 localhost postfix/smtpd[832790]: connect from unknown[87.121.221.81]
Apr 29 13:06:57 localhost postfix/smtpd[832790]: warning: SASL: Connect to private/auth failed: Connection refused
Apr 29 13:06:57 localhost postfix/smtpd[832790]: fatal: no SASL authentication mechanisms
Apr 29 13:06:58 localhost postfix/master[831436]: warning: process /usr/lib/postfix/sbin/smtpd pid 832790 exit status 1
Apr 29 13:06:58 localhost postfix/master[831436]: warning: /usr/lib/postfix/sbin/smtpd: bad command startup – throttling
Apr 29 13:08:38 localhost postfix/anvil[832792]: statistics: max connection rate 1/60s for (smtp:87.121.221.81) at Apr 29 13:06:57
Apr 29 13:08:38 localhost postfix/anvil[832792]: statistics: max connection count 1 for (smtp:87.121.221.81) at Apr 29 13:06:57
Apr 29 13:08:38 localhost postfix/anvil[832792]: statistics: max cache size 1 at Apr 29 13:06:57

3 replies
jo
josephgodwinke #2

Welcome @LashaK Happy you are here

Run the command

sh <(curl https://raw.githubusercontent.com/usmannasir/cyberpanel/stable/preUpgrade.sh || wget -O - https://raw.githubusercontent.com/usmannasir/cyberpanel/stable/preUpgrade.sh)

See this 02 - Upgrading CyberPanel - Docs - CyberPanel Community

After update reboot server see if issue is resolved now.

CC
Carol Campbell #3

Hi Thanks for the quick response, I am very new to this platform and I don’t seen any terminal to run this command, as I said I haven’t been developer who set this up.

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jo
josephgodwinke #4

Ask your server provider how you can access your server using SSH or VNC. They should help you with docs or tutorials to achieve this.

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