CyberPanel Community

Imunify 360 not found! ( cannot put license key)

pb
pc buklider #1

image

I cannot put my license key because it says not found and also i cannot install it via ssh

11 replies
jo
josephgodwinke #2

Welcome @pcbuilding Happy New Year

Using SSH client run these commands:

$ cd /usr/local/CyberCP/public/imunifyav
$ chmod +x ./bin/execute.py
$ service imunify360 stop && service imunify360 start
An
AnonymousX #3

@josephgodwinke

Same problem and our server don’t have imunifyav or imunify folder path

cd /usr/local/CyberCP/public/imunifyav
-bash: cd: /usr/local/CyberCP/public/imunifyav: No such file or directory

cd /usr/local/CyberCP/public/imunifyav
-bash: cd: /usr/local/CyberCP/public/imunifyav: No such file or directory

How can I fix it ?

Thank you !

jo
josephgodwinke #4

Hello @anonymous

Run the commands

cd /usr/local/CyberCP/public/imunify*
chmod +x ./sbin/execute.py
chmod +x ./bin/execute.py
AK
Ardian Karya Putra #5

cd /usr/local/CyberCP/public/imunifyav
root@bursanetws:/usr/local/CyberCP/public/imunifyav# chmod +x ./bin/execute.py
root@bursanetws:/usr/local/CyberCP/public/imunifyav# service imunify360 stop && service imunify360 start
Failed to stop imunify360.service: Unit imunify360.service not loaded.

sw
swiftly #8

Hi, everyone!

@usmannasir Thank you for your awesome work!

Unfortunately, for me, the fix doesn’t work. I tried on both:

  • a fresh CloudLinux OS 8 install with fresh CyberPanel v2.3.4 and fresh v2.3.2
  • a fresh AlmaLinux 8 install with fresh CyberPanel v2.3.4 and fresh v2.3.2

After installation the IMF360 service seems to be running fine, but there is no folder /usr/local/CyberCP/public/imunify(*).

I noticed the following errors during the installation:

sed: can’t read /usr/local/CyberCP/public/imunify/assets/js/config.js: No such file or directory
…
No supported panel detected
…
WARNING: /usr/local/CyberCP/public/imunify is not a directory (it should be created by the imunify deploy script). UI will not be installed.

I tried the install trough regular from CyberPanel, trough the new re-install option and trough SSH.

The server is a bare metal OVH dedicated server.

Hope you can help me out!

Thank you in advance.

PS: I also tried everything that @josephgodwinke proposed, but as seen in the error as well, there is no folder (starting with) imunify in that location at all.

Ze
Zer01ne #9

Failed to stop imunify360.service: Unit imunify360.service not loaded.

xm
xmedia #10

I accidentally clicked the reinstall button because I thought it was to update the license…
Of course now it’s all broken and I get the same message. Did anyone figure this out?

Just like the others, there is no /usr/local/CyberCP/public/imunify
There are two imunify.old.xxxxx though. Should I do anything with that?

xm
xmedia #11

For anyone with the same issue:
Renamed the imunify.old.xxxxx folders to imunify one by one. The oldest folder turned out to be the correct one and the UI is working again

CH
Carlos Henrique #12

For anyone having the same problem, the way to fix it is:

Go to where you install imunify…
https://myserver.com:8090/firewall/imunify

put the key and ask to install.

When it is running log in as root go to:
/usr/local/CyberCP/public (cd /usr/local/CyberCP/public/)

and create the imunify folder

mkdir immunify

or if you want to do it before installing it is also ok.

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