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I can't send or receive emails

Ed
Eduardo #1

I already tried several solutions that I found in the forum but I couldn’t make progress, I also updated cyberpanel but nothing.
If I use an alias with the main domain, they bounce when sending and if I send from another account it says:
Action: delayed
Final-Recipient: rfc822;info@ergcloud.net
Status: 4.0.0
Remote-MTA: dns; mail.ergcloud.net

If I send from an alias of another domain hosted on the same server, it bounces, and when I send from another account to the alias in cyberpanel it says: Unrouteable address

With mailjet I was able to send, but I have to authorize the domains one by one and that’s not the idea.

I want to create the client’s website and by giving him his access data he can create aliases, send and receive emails using snappy or rainloop.

Cyberpanel is installed in a google cloud instance, and despite the fact that ports 465 and 587 are open when I use Email Debuger it shows me that both ports and 25 are closed.
Thank you in advance if someone can help me.

Dr
Dreamer #2

Those ports are closed from Google you need to request them to open those. But what I know they won’t open those easily… Better use third party mail service or other VPS provider.

Kh
Kharon #3

Hello

I have the same problem despite the ports are open, e.g. 25:

root@cyberpanel:~# telnet 162.55.37.58 25
Trying 162.55.37.58...
Connected to 162.55.37.58.
Escape character is '^]'.
220 cyberpanel.borsedilussoartigianali.com ESMTP Postfix

and Postfix’s currently running:

root@cyberpanel:~# systemctl status postfix
postfix.service - Postfix Mail Transport Agent
     Loaded: loaded (/lib/systemd/system/postfix.service; disabled; vendor preset: enabled)
     Active: active (exited) since Fri 2023-01-20 21:18:47 UTC; 11min ago
       Docs: man:postfix(1)
    Process: 492837 ExecStart=/bin/true (code=exited, status=0/SUCCESS)
   Main PID: 492837 (code=exited, status=0/SUCCESS)
        CPU: 1ms

Jan 20 21:18:47 cyberpanel.borsedilussoartigianali.com systemd[1]: Starting Postfix Mail Transport Agent...
Jan 20 21:18:47 cyberpanel.borsedilussoartigianali.com systemd[1]: Finished Postfix Mail Transport Agent.

Any kind suggestion?

Thank you in advance.

Kh
Kharon #4

Test’s outcome towards an external e-mail (in this case GMail):

454 4.7.0 TLS not available due to local problem

Thank you for any assistance.

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