Hey guys I’m trying to install WHMCS using CyberPanel and I want to use php 8.1. I see that cyberpanel didn’t add yet the IonCube Loader V12 extension to the php 8.1

WHMCS + PHP 8.1 | WHMCS Blog

How can I proceed with my install? So far been enjoying CyberPanel but I really need to use php 8.1 and IonCube Loader V12 so I can install WHMCS. My OS is Ubuntu 20.04

I already tried this, How to install ioncube loader extension on php 8.1 - Support and Discussion / General Discussion - CyberPanel Community which gave errors and didn’t work.

I hope someone can help me! Thanks guys!

Welcome @nlkocx Happy you are here

What errors are you getting?

I was able to install. I did

rm /usr/bin/php
ln -s /usr/local/lsws/lsphp81/bin/php /usr/bin/php

Then the script and now I have

PHP 8.1.6 (cli) (built: May 15 2022 23:59:28) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.6, Copyright (c) Zend Technologies
with the ionCube PHP Loader v12.0.4, Copyright (c) 2002-2022, by ionCube Ltd.
with Zend OPcache v8.1.6, Copyright (c), by Zend Technologies

but problem is that whmcs still doesn’t work. Page loads with php 7.4 with ion 10 but php 8.1 ion 12 doesn’t work.

Did you restart ols and cyberpanel’s lscpd systemctl restart lsws && systemctl restart lscpd

Yes. I restarted the whole server of CyberPanel

The page rn with php 8.1 and Ion V12 gives this on Edge:

This page isn’t working right now

billing.domain.com can’t currently handle this request.

HTTP ERROR 500

Was it working before?

It works with php 7.4 with Ion V10 but I don’t want to use php 7.4 bc it’s EOL

Sidenote every php version when it reaches EOL has 3 year support lifecycle. Most corporates use these versions until they switch over.

Go to cyberpanel admin dashboard and post a screenshot of your website error log

Empty…

Web capture_17-12-2022_124540_193.25.252.101542×683 22 KB

Wait I found.

2022-12-17 12:44:22.195851 [INFO] [10519] RewriteFile [.htaccess] parsed, return 0.
2022-12-17 12:44:22.195853 [INFO] [10519] [config:server:vhosts:vhost:Example] config context /blocked/.
2022-12-17 12:44:22.195856 [INFO] [10519] [config:server:vhosts:vhost:Example] config context /cgi-bin/.
2022-12-17 12:44:22.195860 [INFO] [10519] [config:server:vhosts:vhost:Example] config context /docs/.
2022-12-17 12:44:22.195863 [INFO] [10519] [config:server:vhosts:vhost:Example] config context /protected/.
2022-12-17 12:44:22.195905 [INFO] [10519] [PlainConf] [virtualHostConfig:] start parsing file /usr/local/lsws/conf/vhosts/billing.domain.com/vhost.conf
2022-12-17 12:44:22.196089 [INFO] [10519] [PlainConf] [virtualHostConfig:] Finished parsing file /usr/local/lsws/conf/vhosts/billing.domain.com/vhost.conf
2022-12-17 12:44:22.196094 [INFO] [10519] [PlainConf] [virtualHostConfig:] module [cache] add param [storagepath /usr/local/lsws/cachedata/$VH_NAME]
2022-12-17 12:44:22.196294 [INFO] [10519] [config:server:vhosts:vhost:billing.domain.com] config context /.well-known/acme-challenge.
2022-12-17 12:44:22.196308 [INFO] [10519] RewriteFile [/home/billing.domain.com/public_html/.htaccess] parsed, return 0.
2022-12-17 12:44:22.196342 [INFO] [10519] [PlainConf] [virtualHostTemplate:] start parsing file /usr/local/lsws/conf/templates/ccl.conf
2022-12-17 12:44:22.196516 [INFO] [10519] [PlainConf] [virtualHostTemplate:] Finished parsing file /usr/local/lsws/conf/templates/ccl.conf
2022-12-17 12:44:22.196520 [INFO] [10519] [PlainConf] [context:/] rewrite [] add rules [rewritefile .htaccess]
2022-12-17 12:44:22.196567 [INFO] [10519] [PlainConf] [virtualHostTemplate:] start parsing file /usr/local/lsws/conf/templates/rails.conf
2022-12-17 12:44:22.196726 [INFO] [10519] [PlainConf] [virtualHostTemplate:] Finished parsing file /usr/local/lsws/conf/templates/rails.conf
2022-12-17 12:44:22.196730 [INFO] [10519] [PlainConf] [context:/] rewrite [] add rules [rewritefile .htaccess]
2022-12-17 12:44:22.196768 [NOTICE] [10519] [ZConfManager] No VHosts added, do not send!
2022-12-17 12:44:22.197065 [NOTICE] [10519] Instance is ready for service. m_fdCmd 33, m_fdAdmin 6.
2022-12-17 12:44:22.197171 [NOTICE] [10519] [AutoRestarter] new child process with pid=10521 is forked!
2022-12-17 12:44:22.197382 [NOTICE] [10521] [*:80] Worker #1 activates SO_REUSEPORT #1 socket, fd: 8
2022-12-17 12:44:22.197401 [NOTICE] [10521] [*:443] Worker #1 activates SO_REUSEPORT #1 socket, fd: 9
2022-12-17 12:44:22.197404 [NOTICE] [10521] [UDP *:443] Worker #1 activates SO_REUSEPORT #1 socket, fd: 10
2022-12-17 12:44:22.197415 [INFO] [10521] [UDP:0.0.0.0:443] initPacketsIn: allocated 100 packets
2022-12-17 12:44:22.197418 [NOTICE] [10521] [[::]:443] Worker #1 activates SO_REUSEPORT #1 socket, fd: 11
2022-12-17 12:44:22.197420 [NOTICE] [10521] [UDP [::]:443] Worker #1 activates SO_REUSEPORT #1 socket, fd: 12
2022-12-17 12:44:22.197422 [INFO] [10521] [UDP:[::]:443] initPacketsIn: allocated 100 packets
2022-12-17 12:44:22.197426 [INFO] [10521] [UDP:0.0.0.0:7080] initPacketsIn: allocated 100 packets
2022-12-17 12:44:22.197487 [NOTICE] [10521] AIO is not supported on this machine!
2022-12-17 12:44:22.197504 [NOTICE] [10521] Successfully change current user to nobody
2022-12-17 12:44:22.197507 [NOTICE] [10521] Core dump is enabled.
2022-12-17 12:44:22.197538 [NOTICE] [10521] Setup swapping space...
2022-12-17 12:44:22.197561 [NOTICE] [10521] LiteSpeed/1.7.16 Open starts successfully!
2022-12-17 12:44:22.288624 [NOTICE] [10484] New litespeed process is ready, stops listeners
2022-12-17 12:44:22.288651 [INFO] [10484] Stop all listeners.
2022-12-17 12:44:22.288655 [NOTICE] [10484] Stop listener *:80, fd 8.
2022-12-17 12:44:22.288660 [NOTICE] [10484] Stop listener *:443, fd 9.
2022-12-17 12:44:22.288663 [NOTICE] [10484] Stop listener [::]:443, fd 11.
2022-12-17 12:44:22.288665 [NOTICE] [10484] Stop listener *:7080, fd 13.
2022-12-17 12:44:22.992557 [NOTICE] [10484] Event-loop lingering done.
2022-12-17 12:44:22.992574 [NOTICE] [10484] Shut down successfully! 
2022-12-17 12:44:22.992578 [NOTICE] [10484] HttpServerImpl::releaseAll called.
2022-12-17 12:44:22.993131 [NOTICE] [10482] [AutoRestarter] cleanup children processes and unix sockets belong to process 10484 !
2022-12-17 12:44:23.000098 [NOTICE] [10482] [AutoRestarter] child process with pid=10484 exited with status=0!
2022-12-17 12:44:23.000158 [NOTICE] [10482] Server Stopped!
2022-12-17 12:44:57.778158 [NOTICE] [10521] [188..xxx.xxx:33068:HTTP2-15#billing.domain.com] [STDERR] PHP Fatal error:  The file /home/billing.domain.com/public_html/install/install.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader.
 in Unknown on line 0
2022-12-17 12:44:58.320141 [NOTICE] [10521] [188..xxx.xxx:33068:HTTP2-17#billing.domain.com] [STDERR] PHP Fatal error:  The file /home/billing.domain.com/public_html/install/install.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader.
 in Unknown on line 0
2022-12-17 12:46:50.349433 [NOTICE] [10521] [88.xxx.xxx:44892#billing.domain.com] [STDERR] PHP Fatal error:  The file /home/billing.domain.com/public_html/index.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader.
 in Unknown on line 0

Which should work bc on my other VM I have:

PHP 8.1.13 (cli) (built: Nov 26 2022 14:29:42) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.13, Copyright (c) Zend Technologies
with the ionCube PHP Loader v12.0.4, Copyright (c) 2002-2022, by ionCube Ltd.

and it works

DO the following:

1. Go to Websites → mywhmcswebsite.com → File Manager → Fix Permissions
2. Check .htaccess for any errors. Something like RewriteRule ^(.*) http://www.example.com/$1 [P] can cause issues etc. Post a screenshot here
3. Increase your PHP memory limit

Chnage ioncube version. Kindly check the system requirements for whmcs

It needs 2 work my other VM has the same IonCube Loader V12 check below:

PHP 8.1.13 (cli) (built: Nov 26 2022 14:29:42) (NTS)
Copyright (c) The PHP Group
Zend Engine v4.1.13, Copyright (c) Zend Technologies
with the ionCube PHP Loader v12.0.4, Copyright (c) 2002-2022, by ionCube Ltd.

All checked & I don’t see a .htacess file

Disable modsecurity or imunifyAV/360 and restart lsws and lscpd

service lsws restart && service lscpd restart 

They are not installed yet

I saw this: 2022-12-17 12:55:34.478985 [INFO] [84253] RewriteFile [/home/billing.domain.com/public_html/.htaccess] parsed, return 0.

Also one thing. I see this:

Zend Engine v4.1.13, Copyright (c) Zend Technologies (VM WITH WHMCS)
with the ionCube PHP Loader v12.0.4, Copyright (c) 2002-2022, by ionCube Ltd.

Zend Engine v4.1.6, Copyright (c) Zend Technologies (CYBERPANEL)
with the ionCube PHP Loader v12.0.4, Copyright (c) 2002-2022, by ionCube Ltd.

Maybe I need to update Zend Engine?

Can you erase your whmcs installation and set it up afresh? I dont see what else we can do that would not involve setting up ioncube afresh but before we do that setup the whmcs installation.

Try this I made it work

I was able to solve this! WHMCS is now working perfectly as far I see.