Log file for execution of incremental backups? (errors, warnings, verbose ect)

Hello,
Where can we find out why incremental backups are not executing? It just keeps running indefinitely without any error and I want to find out why it’s not working.
Please advise. I tried to remove all the folders and files for incremental backups and tried to run it again but it’s still not working.
Why even offer features that are so unreliable. I am forced to migrate to another web hosting platform if we can’t offer reliable backup solution.

It works for my servers.

Please check detailed dynamic logging for errors then when you retry copy-paste the errors you get here

I have done touch /usr/local/CyberCP/debug and it’s not generating anything in the /home/cyberpanel/error-logs.txt file is empty. Have tried to do touch /home/cyberpanel/error-logs.txt and restarted server nothing even tried to execute the upgrade as noted here 02 - Upgrading CyberPanel nothing.
How buggy is this wow… Any advice…

Do you any errors on https://<IP Address>:8090/serverstatus/cyberCPMainLogFile

If you do try and run an incremental backup and post the last 50 lines of this file here.

I even let it run a few hours yesterday without any success…

bkp12420×1405 145 KB

How do I make it generate the log? so strange…

bkp22598×1760 131 KB

It looks like it finally started generating something in the file. look below:

[10.14.2022_18-07-49] 'userID'
[10.14.2022_18-13-51] 'tempPath' [backupStatus]
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZsudo restic
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZ-u demop7113 ls -la /home/demo.example.com/demo.example.com
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZ-u demop7113 restic init --repo /home/demo.example.com/incbackup --password-file /home/demo.example.com/demo.example.com
[10.14.2022_18-13-55] Fatal: create repository at /home/demo.example.com/incbackup failed: config file already exists
[10.14.2022_18-13-55] Creating meta for demo.example.com. [IncBackupsControl.py]
[10.14.2022_18-13-55] Expecting value: line 1 column 1 (char 0). [setupConnection:75]
[10.14.2022_18-13-55] Creating meta for demo.example.com.
[10.14.2022_18-13-55] 'NoneType' object is not iterable. [158:prepMeta]
[10.14.2022_18-13-55] Domains matching query does not exist.. [179:prepMeta]
[10.14.2022_18-13-55] Path to meta file /tmp/2175
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZsudo chown demop7113:demop7113 /tmp/2175
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZ-u demop7113 mv /tmp/2175 /home/demo.example.com/meta.xml
[10.14.2022_18-13-55] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZ-u demop7113 restic -r /home/demo.example.com/incbackup backup /home/demo.example.com --password-file /home/demo.example.com/demo.example.com --exclude /home/demo.example.com/incbackup --exclude /home/demo.example.com/backup
[10.14.2022_18-14-17] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZsudo chown cyberpanel:cyberpanel /usr/local/CyberCP/tmp
[10.14.2022_18-14-17] iu4nh3pBV2pF+agPKLhcuzMfCm6L3NcZsudo chmod 711 /usr/local/CyberCP/tmp
[10.14.2022_18-14-19] [Errno 13] Permission denied: '/usr/local/CyberCP/tmp/demo_demo.sql'[createDatabaseBackup]

Ignoring the python errors - iterable . There is the error:

Domains matching query does not exist

does the domain demo.example.com exist?

Yes it does. What do you mean it does not exist? Where is it looking if it exists?

There is no other error after this?

Nope it will just keep running indefinitely. I let it run for like hours yesterday no timeout nothing…

Reboot your server and tail the /home/cyberpanel/error-logs.txt in SSH as you try the incemental backup

It’s the same as before. I think I am done I am moving to another solution it makes no sense to continue using cyberpanel. Way too many features that just don’t work. Thanks for the help.

[10.14.2022_20-41-11] 'tempPath' [backupStatus]
[10.14.2022_20-41-16] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6tsudo restic
[10.14.2022_20-41-17] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 ls -la /home/demo.example.com/demo.example.com
[10.14.2022_20-41-17] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 echo "4NvVxbYJbMll2D" > /home/demo.example.com/demo.example.com
[10.14.2022_20-41-17] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 chmod 600 /home/demo.example.com/demo.example.com
[10.14.2022_20-41-17] [Errno 111] Connection refused
[10.14.2022_20-41-17] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 restic init --repo /home/demo.example.com/incbackup --password-file /home/demo.example.com/demo.example.com
[10.14.2022_20-41-20] created restic repository 5c09bf0e49 at /home/demo.example.com/incbackup

Please note that knowledge of your password is required to access
the repository. Losing your password means that your data is
irrecoverably lost.

[10.14.2022_20-41-20] Creating meta for demo.example.com. [IncBackupsControl.py]
[10.14.2022_20-41-22] Expecting value: line 1 column 1 (char 0). [setupConnection:75]
[10.14.2022_20-41-22] Creating meta for demo.example.com.
[10.14.2022_20-41-28] 'NoneType' object is not iterable. [158:prepMeta]
[10.14.2022_20-41-28] Domains matching query does not exist.. [179:prepMeta]
[10.14.2022_20-41-28] Path to meta file /tmp/1033
[10.14.2022_20-41-30] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6tsudo chown demop7113:demop7113 /tmp/1033
[10.14.2022_20-41-30] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 mv /tmp/1033 /home/demo.example.com/meta.xml
[10.14.2022_20-41-32] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6t-u demop7113 restic -r /home/demo.example.com/incbackup backup /home/demo.example.com --password-file /home/demo.example.com/demo.example.com --exclude /home/demo.example.com/incbackup --exclude /home/demo.example.com/backup
[10.14.2022_20-41-45] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6tsudo chown cyberpanel:cyberpanel /usr/local/CyberCP/tmp
[10.14.2022_20-41-45] LLvoyDs6LXSp+LBEBFA2ZZusLvC+ip6tsudo chmod 711 /usr/local/CyberCP/tmp
[10.14.2022_20-41-47] [Errno 13] Permission denied: '/usr/local/CyberCP/tmp/demo_demo.sql'[createDatabaseBackup]