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"Backup failed for domain.com" Google Drive Backup Error

hi
hilascs #1

Hello,

I’ve been trying to use my Google account to backup files with CyberPanel. I set the backup frequency to “daily”.

However, this is the message I’ve been getting when checking the logs:

“[ERROR] Backup failed for domain.com, error: Backup process killed. moving on…”

Does anybody know how to fix that?

Thanks!

RM
Rana Muhammad Usman Nasir #3

Are you able to create backup for this domain by going to Backups → Create backup ?

hi
hilascs #4

Yes, I can. Google Drive used to work before, but it suddenly stopped working, even before I upgraded CP.

hi
hilascs #5

It suddenly started working again. Was it an error on CP’s side?

sh
shoaibkk #6

Please check if server have enough space

hi
hilascs #7

I guess it always did. But thanks for the reminder, I’ll keep an eye on it. If it happens again, I’ll check disk space first.

hi
hilascs #9

Yeah, it looks like the error is back for me. It’s so weird, I haven’t changed any settings. Is it some instability on CyberPanel’s side, @shoaibkk @usmannasir?

MH
Minh Hưng #10

if someone has fixed the error, please share it… :smiling_face_with_tear:

hi
hilascs #11

This is what I did last night to fix it:

I went to Setup Google Drive and deleted my current account. I went through the process all over again, and I changed its local name on CyberPanel (so I renamed the Google Drive account). I left “Backup Retantion” unmarked, since that’s a premium feature.

Seems to be working today.

hi
hilascs #12

The issue is back. It’s only affecting one of my domains. The others are fine. Does anybody else have other ideas?

hi
hilascs #14

Can anyone please share other suggestions? :sweat:

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