Email error , Maildir failed: Permission denied

an

antivirusadmin Jul 18, 2022 #1

Hi

I’m using the last version of cyberpanel.

Last week we had access to email (SnappyMail) but now no one can access it, after login immodestly log out from the web mail

I upgrade cyberpanel to latest with 02 - Upgrading CyberPanel and then rebooted the server and after that we have problem again

I tried to issue ssl for mail and domain, but nothing happen.

Now I found this error:

2022-07-18 23:59:13 lda(info@mydomain.com)<5436><UkDRJYm01WI8FQAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-18 23:59:13 lda(info@mydomain.com)<5436><UkDRJYm01WI8FQAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:04:33 lda(info@mydomain.com)<9534><qQ5DC8m11WI+JQAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:04:33 lda(info@mydomain.com)<9534><qQ5DC8m11WI+JQAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:14:33 lda(info@mydomain.com)<10133><izF/DCG41WKVJwAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:14:33 lda(info@mydomain.com)<10133><izF/DCG41WKVJwAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:23:12 lda(info@mydomain.com)<11032><h4/dESi61WIYKwAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:23:12 lda(info@mydomain.com)<11032><h4/dESi61WIYKwAA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:29:33 lda(info@mydomain.com)<11339><HYWwI6W71WJLLAAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:29:33 lda(info@mydomain.com)<11339><HYWwI6W71WJLLAAA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)

This was collected from dovecot-deliver.log file.
I have no Idea how to solve this …

founded document for email issue to connect it to cyber.cloud , but this service is not free… and couldn’t to use it anymore…

ay

ayobpro Jul 18, 2022 #2

Base on your log, vmail not having execute permission.

an

antivirusadmin Jul 18, 2022 #3

I Used this command

cmod 775 /home/vmail

and then restart the server but noting changes…

ay

ayobpro Jul 18, 2022 #4

What is your vmail username:groupname?

an

antivirusadmin Jul 18, 2022 #5

What do you mean?
Im using this vmail from cyberpanel , with cyberpanel automaticly install the email service and now its name is SnappyMail
But I don’t know what you mean about:

What is your vmail username:groupname?

ay

ayobpro Jul 18, 2022 #6

sudo su -
cd /home/vmail
ls -al

Output:

drwxr-xr-x  2 username group 4096 Jun 22 14:09 .

Sent you output here.

an

antivirusadmin Jul 18, 2022 #7

This is it

ay

ayobpro Jul 18, 2022 #8

Did the censored part is the domain folder? if yes user:group for that domain must be vmail:vmail

an

antivirusadmin Jul 18, 2022 #9

Yes , the red line is my domain
Now what should I do?
I will send the report to your direct pv message

ay

ayobpro Jul 18, 2022 #10

Try this command and you must run as su -

cd /home/vmail/
chown -R vmail:vmail *

an

antivirusadmin Jul 18, 2022 #11

Stil have problem . the page is reloaded and login page apear agin , I mean when I used my user and pass then sign in , the page comeback to the login page.

ay

ayobpro Jul 18, 2022 #12

Try check the log again.

an

antivirusadmin Jul 18, 2022 #13

2022-07-18 23:59:13 lda(info@mydomain.com)<5436><UkDRJYm01WI8FQAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-18 23:59:13 lda(info@mydomain.com)<5436><UkDRJYm01WI8FQAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:04:33 lda(info@mydomain.com)<9534><qQ5DC8m11WI+JQAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:04:33 lda(info@mydomain.com)<9534><qQ5DC8m11WI+JQAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:14:33 lda(info@mydomain.com)<10133><izF/DCG41WKVJwAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:14:33 lda(info@mydomain.com)<10133><izF/DCG41WKVJwAA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:23:12 lda(info@mydomain.com)<11032><h4/dESi61WIYKwAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:23:12 lda(info@mydomain.com)<11032><h4/dESi61WIYKwAA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:29:33 lda(info@mydomain.com)<11339><HYWwI6W71WJLLAAA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:29:33 lda(info@mydomain.com)<11339><HYWwI6W71WJLLAAA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:34:33 lda(info@mydomain.com)<147897><i2BEMNG81WK5QQIA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:34:33 lda(info@mydomain.com)<147897><i2BEMNG81WK5QQIA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:39:33 lda(info@mydomain.com)<254478><G6HsC/291WIO4gMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:39:33 lda(info@mydomain.com)<254478><G6HsC/291WIO4gMA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:59:33 lda(info@mydomain.com)<257611><MGxJD63C1WJL7gMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 00:59:33 lda(info@mydomain.com)<257611><MGxJD63C1WJL7gMA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 01:14:33 lda(info@mydomain.com)<258533><ifkHDjHG1WLl8QMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 01:14:33 lda(info@mydomain.com)<258533><ifkHDjHG1WLl8QMA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 01:39:33 lda(info@mydomain.com)<259781><Fj/hFQ3M1WLF9gMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 01:39:33 lda(info@mydomain.com)<259781><Fj/hFQ3M1WLF9gMA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260977><7h8CIOnR1WJx+wMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260977><7h8CIOnR1WJx+wMA0J78UA>: Info: msgid=<ohceywwjka7TjQgqKVyPBs1Sp8itz0dbC0VTDN6Bb0@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260979><mK9cIenR1WJz+wMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260979><mK9cIenR1WJz+wMA0J78UA>: Info: msgid=<ncNH3a3nGr9Tv3Sw4O6ec0wiIw321mE199OgfEEuQnk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260981><eCi8IunR1WJ1+wMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260981><eCi8IunR1WJ1+wMA0J78UA>: Info: msgid=<1747221292.905259.1658140625717@smtp.ihepsm.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260983><4qQcJOnR1WJ3+wMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:04:33 lda(info@mydomain.com)<260983><4qQcJOnR1WJ3+wMA0J78UA>: Info: msgid=<Z0SqaWLoEYw3TgGgjmF9F7utggLanHsGkR7DPDwe4@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:24:34 lda(info@mydomain.com)<261985><wTViJZrW1WJh/wMA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:24:34 lda(info@mydomain.com)<261985><wTViJZrW1WJh/wMA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:49:34 lda(info@mydomain.com)<263582><z1l0OXbc1WKeBQQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 02:49:34 lda(info@mydomain.com)<263582><z1l0OXbc1WKeBQQA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264920><7VlBElPi1WLYCgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264920><7VlBElPi1WLYCgQA0J78UA>: Info: msgid=<ohceywwjka7TjQgqKVyPBs1Sp8itz0dbC0VTDN6Bb0@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264922><JoOYE1Pi1WLaCgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264922><JoOYE1Pi1WLaCgQA0J78UA>: Info: msgid=<ncNH3a3nGr9Tv3Sw4O6ec0wiIw321mE199OgfEEuQnk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264924><ax0EFVPi1WLcCgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264924><ax0EFVPi1WLcCgQA0J78UA>: Info: msgid=<1747221292.905259.1658140625717@smtp.ihepsm.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264926><SehoFlPi1WLeCgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:14:35 lda(info@mydomain.com)<264926><SehoFlPi1WLeCgQA0J78UA>: Info: msgid=<Z0SqaWLoEYw3TgGgjmF9F7utggLanHsGkR7DPDwe4@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)

ay

ayobpro Jul 18, 2022 #14

cd /home/vmail/mydomain.com/info/Maildir/
ls -al

an

antivirusadmin Jul 18, 2022 #15

ay

ayobpro Jul 18, 2022 #16

try in /home/vmail/mydomain.com/info/Maildir/tmp

an

antivirusadmin Jul 18, 2022 #17

ay

ayobpro Jul 18, 2022 #18

Try restarting postfix and dovecot

systemctl restart postfix
systemctl restart dovecot

an

antivirusadmin Jul 18, 2022 #19

Like the same , login page reloaded
this is the last log

2022-07-19 03:34:36 lda(info@mydomain.com)<265953><VrPBCwTn1WLhDgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:34:36 lda(info@mydomain.com)<265953><VrPBCwTn1WLhDgQA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)

an

antivirusadmin Jul 18, 2022 #20

It’s not better to change the email server ?
for example this : Install iRedMail on Debian or Ubuntu Linux

ay

ayobpro Jul 18, 2022 #21

Try chmod /home/vmail to 755 back

Its up to you bro.

an

antivirusadmin Jul 18, 2022 #22

I did , this is the result of log
page reloading …

2022-07-19 03:34:36 lda(info@mydomain.com)<265953><VrPBCwTn1WLhDgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:34:36 lda(info@mydomain.com)<265953><VrPBCwTn1WLhDgQA0J78UA>: Info: msgid=<Y0MHfwIuvWbPZHYrdiSoALZgsiiGUu3fhzXY2lmyk@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:48:38 lda(info@mydomain.com)<270520><9xmjAE7q1WK4IAQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:48:38 lda(info@mydomain.com)<270520><9xmjAE7q1WK4IAQA0J78UA>: Info: msgid=<773749918.110103.1658186271006@mx1.hc86-32.ap.iphmx.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:53:55 lda(info@mydomain.com)<271083><flFPDIvr1WLrIgQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:53:55 lda(info@mydomain.com)<271083><flFPDIvr1WLrIgQA0J78UA>: Info: msgid=<773749918.110103.1658186271006@mx1.hc86-32.ap.iphmx.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:58:55 lda(info@mydomain.com)<271313><EStzGLfs1WLRIwQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 03:58:55 lda(info@mydomain.com)<271313><EStzGLfs1WLRIwQA0J78UA>: Info: msgid=<yvSZgbrK5q8zXJRDQm0V588iBsUwMtl5hgdYAYsV34@mydomain.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 04:03:55 lda(info@mydomain.com)<271574></0A5JuPt1WLWJAQA0J78UA>: Error: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)
2022-07-19 04:03:55 lda(info@mydomain.com)<271574></0A5JuPt1WLWJAQA0J78UA>: Info: msgid=<773749918.110103.1658186271006@mx1.hc86-32.ap.iphmx.com>: save failed to open mailbox INBOX: stat(/home/vmail/mydomain.com/info/Maildir/tmp) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +x perm: /home/vmail/mydomain.com, dir owned by 0:0 mode=0700)

ay

ayobpro Jul 19, 2022 #23

I guess your /home/vmail/domain.tld still own by root

Can you check that? If yes,

cd /home/vmail/
chown -R vmail:vmail *

Dr

Dreamer Jul 19, 2022 #24

Send ticket request enable email debugger they will enable it for free.

an

antivirusadmin Jul 19, 2022 #25

Nothing happen
the log show’s the same error too

an

antivirusadmin Jul 19, 2022 #26

Really ? I send ticket , hope they enable that
Thanks

ay

ayobpro Jul 19, 2022 #27

Did you try restart dovecot and postfix also?

an

antivirusadmin Jan 30, 2023 #28

I forgot the email of cyberpanel and now I’m using iRedMail service

ClosedEmail error , Maildir failed: Permission denied