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Hello, cano anyone help me here. i updated my cyberpanel and after i cannot login. i get server error 500.
i have tried updating again but still. i think is a problem with mariadb, all my sites hosted on this server is down. past 2 days cam stil not able to fix this.
Really need help please
You have lots of sites on server? If not maybe easier and faster to deploy fresh cyberpanel and load backups.
Yes i have lots of sites on my server. OK i can deploy new server but how can i load the backups from the old server. am a newbie in cyberpanel. thanks
You have external backups somewhere? Load files to /home/backup/ folder and then restore.
If you don’t have backups better try solve that error. If you don’t want SFTP download all sites and databases from server.
If you have lots of sites maybe best option is just buy 30usd support for month and let devs fix it.
Save your self lots of hassle.
how do i contact the devs?
i need this fixed asap
https://platform.cyberpersons.com/ make account there buy support then you can open support tickets
ok thanks. i have created new Cyberpanel Server, will try move the Database backup if it doesnt work then i contact support
not solution 
that was grey area
cyberpanel will be ok without this
the question is…why this is happen after update
but
alot of site will worthed
Best to avoid any problems is take snapshot of server every time before messing with it. That practice have save me from gray hairs couple of times.
Please show the output of
df
Filesystem 1K-blocks Used Available Use% Mounted on
udev 482724 0 482724 0% /dev
tmpfs 100036 1004 99032 2% /run
/dev/vda1 25226960 10898596 14311980 44% /
tmpfs 500176 136 500040 1% /dev/shm
tmpfs 5120 0 5120 0% /run/lock
tmpfs 500176 0 500176 0% /sys/fs/cgroup
/dev/loop0 56960 56960 0 100% /snap/core18/2344
/dev/loop2 69632 69632 0 100% /snap/lxd/22526
/dev/loop1 56960 56960 0 100% /snap/core18/2409
/dev/loop3 69504 69504 0 100% /snap/lxd/22753
/dev/loop4 63488 63488 0 100% /snap/core20/1434
/dev/loop5 1479088 4768 1381136 1% /tmp
/dev/loop7 45824 45824 0 100% /snap/snapd/15534
/dev/loop6 63488 63488 0 100% /snap/core20/1405
/dev/loop8 44800 44800 0 100% /snap/snapd/15177
/dev/vda15 106858 5321 101537 5% /boot/efi
tmpfs 100032 0 100032 0% /run/user/0
all my sites are down. also when i try to make backup from mysql i get 0 size. now i assume all files are gone. will be doomed if this is so
You don’t have external backups?
I used Google backups but they are all in Gunzip format, now how to restore is the problem
You mean gzip? Drop files to /home/backup/ folder and cyberpanel will do rest.
am a newbie, can you please give me command to do this, i cd in my cyberpanel but says file not found
mkdir backup
the folder never be there because you never do local backup
ok i have created the folder, now how do i drop the google back there. i have downloaded it from my google drive
Probably easiest is use program like WinSCP use you root credentials or SSH keys.