Problem with backup: Failed to run cp command during backup generation

Hi,

Remote backup doesn’t work for me. So far there has been nothing wrong with this.

Log:
[04.28.2022_12-56-00] [Errno 2] No such file or directory: ‘/home/cyberpanel/git’. [IncScheduler.git:90]
[04.28.2022_12-56-17] Expecting value: line 1 column 1 (char 0) [119:startBackup]
[04.28.2022_12-56-30] /home/domain.tld/backup/
[04.28.2022_12-56-30] /home/domain.tld/backup/backup-domain.tld-04.28.2022_12-56-28
[04.28.2022_12-56-30] /home/domain.tld/backup/
[04.28.2022_12-56-30] /home/domain.tld/backup/backup-domain.tld-04.28.2022_12-56-28
[04.28.2022_12-56-30] /home/domain.tld/backup/
[04.28.2022_12-56-30] /home/domain.tld/backup/backup-domain.tld-04.28.2022_12-56-28
[04.28.2022_12-56-31] Aborted, Failed to run cp command during backup generation…[365] [5009]

I did an CyberPanel upgrade but it did not solve the problem.

Thanks,
P

I have the same problem but only for 1 website when creating backup. It first worked without problems and then from one day to the next no more. What’s the problem?

I am having the same problem after the last update of cyberpanel.

does anyone have any idea about the issue?

Solved the problem

The problem is owernership problem.

The cp command that tries to be executed during the backup process cannot complete the backup process because of the files in public_html that are owened by another user.

This situation can usually occur in files retrieved from backup or manual copying.

How to solve it:

1. Method
   cd /home/exampledomain.com/public_html
   chown -R username:username *

2. Method
   You can easily fix it by entering the public_html directory in the File Manager and clicking the Fix Permissions button in the upper right corner.

Have a good day