Issues with SSL for additional subdomains under parent account

I create a new account for the primary domain and then add an additional domain with a development URL (i.e. bwdg.boostcreative.net) and point it to the root directory of the primary domain. I try to issue SSL on the subdomain and it can’t so it reverts to a self assigned certificate. I’ve followed all steps in the SSL troubleshooting guide and ran debug on it as well.

This used to work just fine. I’ve updated all packages on the droplet as well as updated cyberpanel to the latest version with no luck.

Screen Shot 2022-04-26 at 4.29.47 PM2626×752 94 KB

Screen Shot 2022-04-26 at 4.30.41 PM1920×2290 483 KB

where you get this screenshoot ? what menu ?

Never seen that kind menu either

Screenshot your DNS records.

really ?

@usmannasir @shoaibkk : what verison of cyberpanel is it ? look like easier GUI lol

The DNS is correct. Setup a CNAME pointing to the subdomain. I’ve done this 100’s of times over the last 2 years but this just started happening recently in the last couple of months.

What do you mean you haven’t seen this interface? It’s the Manage website interface lol. It’s the core of CyberPanel. I’m on the latest version.

image1239×686 64.3 KB

cannot find UI like this

I’m having the same issue under CyperPanel 2.3 Build 5. I’ve created a new topic, but wanted to ask here if you ever got this resolved:

Got this working after a tip from LiteSpeed support. See the update here.