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Closed Rainloop - Authentication failed error

MK
Mirza Khadnezar S [sick] #5

login auth failure is not related with MX

can you screenshoot the URL ?
im affraid if you already enter correct password
then “maybe” you enter the admin section

Ma
Master3395 #6

Hello,

You need to log into the admin panel to make sure the domain connection is working as it should.
https:/IP:PORT/rainloop/?admin#/domains

Once you get into the admin panel, click your created domain and click “Test” if everything is green, it might be an permission issue, if something is red, you need to fix the problem either by opening ports, using ssh or by resetting the email setup with help of https://cloud.cyberpanel.net/

Username: admin
Password for your admin panel can be found here:
/usr/local/CyberCP/public/rainloop.php

MM
Md. Monna Hosain #13

After using Generate random password, and use the generated random password, the Authentication failed issues were solved.

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