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Help with Website unavailable

OO
Oluwatobi Owolabi #1

I was checking the website hosted on my CyberPanel and noticed one was returning 404 while other website is up and running. I login and discovered that I can’t find the website public folder in the file manager and the size of the website that was like 2GB is now over 6GB.

Please, what could have caused this?

MK
Mirza Khadnezar S [sick] #2
  1. index
  2. permission
  3. htaccess
  4. url redirection
  5. cms
    and soon

domain name and screenshoot ?

have you try to do some troubleshoot ?
create new file test.html
insert with “sometext”
then save and close
open https://yourdomain.tld/test.html

OO
Oluwatobi Owolabi #3

I haven’t tried creating a test.html to check

OO
Oluwatobi Owolabi #5

I tried to use a backup I found on the backup folder and it restored the public_html but and created a test.html but still did not work.

I can create a login and share with you if you don’t mind

MK
Mirza Khadnezar S [sick] #6

any screenshoot ?
your public html folder
and

this one

OO
Oluwatobi Owolabi #8

I just created the public_html folder, it keeps getting deleted. I guess it is an attack or what do you think?

OO
Oluwatobi Owolabi #10

I’m looking at restoring from backup but if I don’t know what’s the cause, there will be no way to mitigate against it happening again.

sh
shoaibkk #11

First updtae your cyberpanel check the avalible space also check the run process reboot your server once and then restore

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