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Closed ImmunifyAV installation failed | Help required

Vi
VirtualHorror #1

Hello all,

I updated my CyberPanel instance a few days ago using the Install/Upgrade command since the panel was not up to date. Once the upgrade was successful, I happened to notice the ImmunifyAV component in the Security section of CyberPanel admin interface and clicked on it to check it out and possibly install it.
Since it looked like a convincing plugin, I clicked on install now and I am not sure what exactly happened, nor do I have the log saved but it seemed like the installation had failed. I refreshed the page to make sure that was the case and was faced with an access now button which when I clicked displayed not found error

Could someone kindly guide me on how install this plugin manually or possibly reinstall it through the dashboard

Thank you

sh
shoaibkk #2

Can you please give me your OS details also
reinstall imunify once from the terminal and check

Vi
VirtualHorror #3

Thank you for your response.

I am running Ubuntu 20.04.3 LTS [5.4.0-96-generic]

reinstall imunify once from the terminal and check
I am not sure how to do this, could you kindly share the command or a guide

MK
Mirza Khadnezar S [sick] #4

sometimes i need the docs too

@shoaibkk @die2mrw007 we lack of updated docs and documented troubleshoting

Vi
VirtualHorror #5

Just figured out how to install ImmunifyAV on CyberPanel if the installation through the dashboard failed but you are seeing the ‘Access Now’ button and get redirected to a page which says, ‘Not Found’, ‘The requested resource was not found on this server’

Thanks to @PowerChaos for sharing the ImmunifyAV manual installation guide ( ImunifyAV for cPanel and DirectAdmin | Documentation)

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