Remote Backups Error - Can not initiate remote transfer. Error message: 'transferStatus'

se

seokochin Dec 22, 2021 #1

I am getting the error " Can not initiate remote transfer. Error message: ‘transferStatus’ "

When trying to do Remote Backups.

I have disbaled firewalls and enabled ssh server.

Tried many times and same error.

NK

Nitesh Kunnath Dec 23, 2021 #2

Please share the relevant logs to identify the issue.

VF

Vidu Feodor Jan 08, 2022 #3

Hi.
I have the same issue after editing /etc/cyberpanel/machineIP
I am running a local server with a dynamic IP. I have edited that file because once the ip of the machine changed, cyberpanel was displaying the old ip.
With the old ip, the backup session it was starting but could not save anything on the new server because the old ip was unreachable
There is nothing in the error log. Or maybe idk what error log to check.

Ka

Kais Jan 09, 2022 #4

Did you activate API Access on both machines?
Do you use standard ssh ports?
Do you allow root login via ssh

…that 3 points blocked my “Remote Backup”

yy

you you Jan 19, 2022 #5

Hi, I have the same issue

Did you activate API Access on both machines? >> Yes
Do you use standard ssh ports? >> Yes
Do you allow root login via ssh >> Yes

NK

Nitesh Kunnath Jan 20, 2022 #6

What is the error its showing?

yd

yahya dawod Jan 20, 2022 #7

i have same issue

i activate API Access on both machines? >> Yes
i use standard ssh ports? >> Yes port 22 on both
i allow root login via ssh >> Yes on both
i turn off firewall on both
i run password auth for root on both

i try all what i see from comment same issue (i well download it on my pc and re upload on new server)

AS

Ashwin Singh Mar 16, 2022 #8

Any solution for this? Facing exact same issue.

RR

Ronny Rolim Mar 29, 2022 #9

Any solution for this? Facing exact same issue.

NK

Nitesh Kunnath Mar 30, 2022 #10

Make sure you guys are using the cyberpanel IP address and password in that Remote Backup page and not the server SSH password or any other password. Also the default admin username should be active and API enabled and the password for admin username should be filled in that page.

RR

Ronny Rolim Mar 30, 2022 #11

Yes, using the CyberPanel password, it even locates the sites.

But when clicking “Start Transfer”, it gives the following error: Can not initiate remote transfer. Error message: ‘transferStatus’

NK

Nitesh Kunnath Mar 30, 2022 #12

enable api on both server and try

RR

Ronny Rolim Mar 30, 2022 #13

Yes

enable api on both server

RR

Ronny Rolim Mar 30, 2022 #14

not working,

RR

Ronny Rolim Apr 05, 2022 #15

I still can’t perform the remote backup

HS

Hal Sclater Oct 28, 2025 #16

This issue still exists but can be fixed as per Can not initiate remote transfer. Error message: ‘transferStatus’
I only had to edit line 1238 on the new server (destination) and the problem was resolved.