Error 521 Web server is down — CyberPanel Community

mo

mostafa Dec. 4, 2021, 11:10 a.m. #1

hello,
i have a lightspeed installed with 14 days trial , when the trial is ended i can not open my websits and i always get Error 521 Web server is down, after some research i purchased a new license and installed it to my server panel from > [Change License] > add new license , after i installed the license the server pane is worked again but the website is still not working with the same Error 521 Web server is down error.
now the [License Status] give me that message

SERIAL_NO
[ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!

so is that message is what make my website not work ? and how can i fix it , im totally new with this , so please can you help me

thanks

sh

shoaibkk Dec. 4, 2021, 12:22 p.m. #2

can you please tell me if you got LiteSpeed License with CyberPanel bundle or not?
and also if you are using Cloudflare

mo

mostafa Dec. 4, 2021, 12:33 p.m. #3

hello, yes im using Cloudflare . for the LiteSpeed License , i just got to LiteSpeed Web Server Pricing - LiteSpeed Technologies
and bought the free starter package .

NK

Nitesh Kunnath Dec. 4, 2021, 4:33 p.m. #4

The free starter license only supports 1 domain and unlimited subdomains. You may have added multiple domains in your cyberpanel and hence its not working.

mo

mostafa Dec. 4, 2021, 4:45 p.m. #5

no om only working with one domain

NK

Nitesh Kunnath Dec. 7, 2021, 2:32 p.m. #6

Please buy from here: Shopping Cart - LiteSpeed Technologies