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Unable to sign into email on rainloop, Unable to change password, after v1.8.8 upgrade

co
cotlasweb #1

Hello, On my server I have created few email accounts and yesterday I upgraded the cyberpanel because of filemanager issue.
In every 15 to 20 days i face filemanager cannot upload issue. I have followed all available solution with no help. but then i run upgrade command and problem resolves itself. So to fix this filemanager problem i ran an update yesterday and filemanager problem resolves but today when i was trying to sign in to email accounts in rainloop it says authentication failed. When i tried to change the password. I found this error massage in red "Cannot delete email account. Error message: ‘passwordByPass’ "

Also under server status> server status> I tried to restart openlitespeed server its shows some error and wont restart.

On every update i face lots of problems.

Please help me with the email id problem.

3 replies
Cy
CyberPanel #2

Just clear browser cache.

Ri
Richard #3

Thank you.

To clear the issue without wiping your entire browser cache just use ctrl + F5 on the password page. This resolved this for me.

co
cotlasweb #4

I dont know how but it resolves. Sorry for late reply

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