Create Backup Doesn't Work After Upgrade to 1.8.7

px

pxnji July 16, 2019, 10:11 p.m. #1

Hello,
After i upgraded to version 1.8.7, There was an problem when i try to create backup of my website. Its show complete but there is no backup created.
https://i.vgy.me/uqBHYt.jpg
And i set schedule backup but there is no backup created too. Also when i copy and move file doesnt work.
Thanks.

mm

mmarquette July 17, 2019, 12:06 a.m. #2

me neither

Cy

CyberPanel July 17, 2019, 7:13 a.m. #3

rm -rf /home/domain.com/backup

ab

aboyit July 17, 2019, 7:47 a.m. #4

I also had a similar error that still works when I create backup from the cyber admin page, but it doesn’t work when using ssh code “cyberpanel createBackup --domainName”

Cy

CyberPanel July 17, 2019, 2:47 p.m. #5

@aboyit

There was a bug in backup process, kindly upgrade. It should fix your issue.

px

pxnji July 17, 2019, 8 p.m. #6

`rm -rf /home/domain.com/backup`

I have done it like that. But when I was backing up that happened was loading suddenly stopped after a few seconds and no backups were made, I waited for a while but still no backups were made. When I check the file manager there is also no backup. But when I refresh the create backup page, a completed backup notification will appear.

Cy

CyberPanel July 17, 2019, 8:42 p.m. #7

Can you upgrade again?

px

pxnji July 17, 2019, 10:06 p.m. #8

Can you upgrade again?

It works now. Thanks.

px

pxnji Aug. 2, 2019, 9:23 a.m. #9

Is it there issue with cronjob? Why schedule backup doesnt create any backup? I have 2 server with cyberpanel and both of them like that.

Cy

CyberPanel Aug. 2, 2019, 4:05 p.m. #10

Can you manually set up cron job?

Ka

Kartickay Aug. 9, 2019, 10:58 a.m. #11

Getting similar issue when i try to create backup of website. Its show complete but there is no backup created on fresh Cyberpanel install v 1.8.8 with CentOS 7.xx on Google Cloud

ma

macuto Aug. 9, 2019, 3:32 p.m. #12

Same issue here. backup say is create but it do not exist, this is a mayor issue, backups need to be reliable

Cy

CyberPanel Aug. 10, 2019, 12:15 p.m. #13

@cloudrider

Does this happen only on GCP or other providers too?

@macuto Who is your provider?

Ka

Kartickay Aug. 10, 2019, 8:11 p.m. #14

@CyberPanel

I have installed the latest Cyberpanel v 1.8.8 on GCP now, never tested the backup function before on my previous installation on providers like digitalocean, scaleway & hetzner so can’t comment for them.

Also if anybody can check the Ticket #3S1P0D on support area I can provide more details their including login details to my Cyberpanel installation .

ac

acpan22 Aug. 11, 2019, 4:39 p.m. #15

Same problem with DigitalOcean Ubuntu 18.

After backup completed, go to restore, the pull down list to select restore is empty.

ac

acpan22 Aug. 11, 2019, 4:41 p.m. #16

My cyberpanel version is 1.8.8

ma

macuto Aug. 12, 2019, 4:30 p.m. #17

lots of issues in backups

w3

w3services Aug. 13, 2019, 5:39 a.m. #18

Me too not able to run backup of server from last 1 month. Hope this gets fixed. It’s under core feature.

cy

cybertech Aug. 13, 2019, 8:42 a.m. #19

just tried 1.8.9, remote backup works but both host and destination need to be 1.8.9.

Ka

Kartickay Aug. 13, 2019, 8:48 a.m. #20

I upgraded to latest cyberpanel version 1.8.9 but still backup is not working it shows completed but with no size & backup files, I have installed cyberpanel on GCP can anyone confirm if backup is working on other providers in the latest version 1.8.9 of cyberpanel.