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Problem after update to 1.8.7

mm
mmarquette #1

cannot log to any email after updating to 1.8.7 it’s telling me Authentication failed

Sh
Shaheer #2

Try to install dovecot on your server. This will fix the issue

mm
mmarquette #3

it installing it automaticly no?

Sh
Shaheer #4

Maybe it not installed, you can check and make sure.

Sh
Shaheer #5

Run this command “journalctl -f | grep dovecot” and show me the output

mm
mmarquette #6

ok no problem ill do it

mm
mmarquette #7

its working because i have restore my server to 1.8.5 but when i do this with 1.8.7 or 1.8.6 its not working like it give output but it’s sayign that i cannot login.

[root@chamanweb ~]# journalctl -f | grep dovecot
Jul 16 21:49:22 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22414, TLS, session=<U/hRrNGNmrsAAAAAAAAAAAAAAAAAAAAB>
Jul 16 21:49:22 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=11 out=424
Jul 16 21:49:23 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22416, TLS, session=
Jul 16 21:49:23 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=80 out=1417
Jul 16 21:49:24 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22418, TLS, session=<l/5urNGNnrsAAAAAAAAAAAAAAAAAAAAB>
Jul 16 21:49:24 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=624 out=37964
Jul 16 21:49:24 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22420, TLS, session=<8MpyrNGNoLsAAAAAAAAAAAAAAAAAAAAB>
Jul 16 21:49:24 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=380 out=1462
Jul 16 21:49:29 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22422, TLS, session=
Jul 16 21:49:29 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=28 out=815
Jul 16 21:49:34 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22424, TLS, session=
Jul 16 21:49:34 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=521 out=60349
Jul 16 21:49:35 chamanweb.ca dovecot[18131]: imap-login: Login: user=mmarquette@mad-max.ca, method=PLAIN, rip=::1, lip=::1, mpid=22426, TLS, session=
Jul 16 21:49:35 chamanweb.ca dovecot[18131]: imap(mmarquette@mad-max.ca): Logged out in=521 out=55332

Ci
Cibi #8

I had the same problem with the error of authorization in version 1.8.7. In my case, I had to change passwords to e-mails in the panel. Because checksums of the md5 passwords didn’t match .

Ci
Cibi #9

https://< Server IP Address>:8090/email/changeEmailAccountPassword

Hi
Hifihedgehog #10

The problem is because the script changed them to MD5 in 1.8.6 and now they are converted to CRYPT in 1.8.7. Since MD5 is a hash and not a pure password, there is no way to recover the original passwords. This is a major mistake on CyberPanel’s part. I just updated to 1.8.7 since it said was an urgent update when, in reality, it introduced email issues for me again. There is also a new issue. I cannot make new email accounts even with CyberPanel. The system error is: Cannot create email account. Error message: ‘passwordByPass’

mm
mmarquette #11

the changing password thingy work

but i’m having this problem also
Cannot create email account. Error message: ‘passwordByPass’

mm
mmarquette #12

Not able to create backup also.

Hi
Hifihedgehog #13

I also cannot change passwords using this: https://panel.mydomainname.com/email/changeEmailAccountPassword.

I am trying to enter the password: *********$

When I try to enter it, I get the following error:
Cannot delete email account. Error message: Data supplied is not accepted.

It appears $ do not work in changing passwords with your current implementation. Please fix!

Cy
CyberPanel #14

Did you guys clear your browser cache to fix passwordByPass issue? You have cached java script files.

mm
mmarquette #15

WORKING.

but not able to delete ftp account

and not able to log on a specific domain

plombier-laval24h
login: plombierl
pass: vm5410el

Jul 17 14:11:32 chamanweb pure-ftpd: (?@96.127.204.186) [INFO] TLS: Enabled TLSv1/SSLv3 with ECDHE-RSA-AES128-GCM-SHA256, 128 secret bits cipher
Jul 17 14:11:39 chamanweb pure-ftpd: (?@96.127.204.186) [WARNING] Authentication failed for user [plombierl]
Jul 17 14:11:47 chamanweb pure-ftpd: (?@96.127.204.186) [WARNING] Authentication failed for user [plombierl]
Jul 17 14:11:47 chamanweb pure-ftpd: (?@96.127.204.186) [INFO] Logout.

Hi
Hifihedgehog #16
Did you guys clear your browser cache to fix passwordByPass issue? You have cached java script files.

Yes. Running with a cleared browser cache, I still get the error “Cannot delete email account. Error message: Data supplied is not accepted.”. It is because “$” is not accepted as a valid character in the password changing mechanism. It is not that I cannot change passwords. I cannot use “$” in my passwords anymore, which I stated earlier:

I also cannot change passwords using this: https://panel.mydomainname.com/email/changeEmailAccountPassword.

I am trying to enter the password: *********$

When I try to enter it, I get the following error:
Cannot delete email account. Error message: Data supplied is not accepted.

It appears $ do not work in changing passwords with your current implementation. Please fix!

mo
moneke #17

I have the problem that I can not login to my mail-accounts, even when I change the passwords and I don’t use “$” in my passwords

Cy
CyberPanel #18

@mmarquette

The logged in user owns the website for which you are trying to delete the FTP account?

Cy
CyberPanel #19

@Hifihedgehog

Can not delete or create, you mentioned Cannot delete email account. I am aware of that password change issue, I will take care.

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